Privacy Policy
Last Updated: May 19, 2023
1. Introduction
Maple Leaf Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zolotistaya-rediska.com (the "Site") or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our newsletter
- Request information about our tours
- Complete forms or surveys
- Book a tour
- Contact our customer service
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Travel preferences
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of your visit
- Time spent on pages
- Referring website addresses
This information helps us analyze user behavior and improve our website and services.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Please refer to our Cookie Policy for more information on how we use cookies and how you can manage your preferences.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and confirm tour bookings
- Send administrative information, such as booking confirmations and updates
- Send marketing communications, newsletters, and promotional materials
- Respond to inquiries and provide customer support
- Personalize your experience on our Site
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. How We Share Your Information
We may share your information with third parties in the following situations:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information where required by law, governmental request, or to protect our rights, privacy, safety, or property.
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our Site or providing us with your information, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Maple Leaf Tours
123 Maple Avenue
Toronto, ON M5V 2K4
Canada
Email: [email protected]
Phone: +1 (416) 555-1234